Customer Care Support

Milan, Italy Full-time
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Hello there, nice to see you

To support our mobile games during summer months, we are looking for a Customer Care Support.

You’ll work across our product team as the contact point for users’ requests.

Your role at Whatwapp

  • Using our internal chat,  assist and support users’ requests providing technical support
  • Be the first contact point between external users and product team (designers and developers)
  • Collect users feedback to understand how to improve our customer relationship management
  • Analyze rating competitor games to improve our social presence on IOS&Android store

You might love it here…

  • A young, dynamic and friendly work environment in which you will have the opportunity to grow personally and professionally, thanks to our amazing team.
  • Amazing HQ office in the center of Milan (M2 – Sant’ Ambrogio).
  • Free Water & Coffe; once a month pizza lunch all together.
  • Flexible work hours.
  • Internal Team Building events.
  • Relax Area with Sofà, Fooseball Table, and Board Games.

Interested? You know what to do